Zeno’s Paradox and the Art of Imperfection

Zeno’s Paradox and the Art of Imperfection

Zeno was a Greek philosopher who lived in approximately 450 BC. One of his claims to lasting fame is that he created a number of logical paradoxes including one of the more famous, known as Achilles and the tortoise. Achilles challenges a tortoise to a foot race with...
Justifiable Annoyance [sez who?)!

Justifiable Annoyance [sez who?)!

It’s been a frustrating wait for us to finally get some one to show up to repair a crack in our basement foundation wall. Our first attempts, started some four months ago, petered out after six weeks with four no-shows. Fast-forward to Steve arriving to examine...
The Magic Pill

The Magic Pill

When you hear the term “business growth”, where does your mind go first? Is it to increasing revenues; adding more staff; finding an acquisition; entering new markets; opening more locations? Or is it to increasing profitability; working on sustainability;...
Relating to Business

Relating to Business

Business is about Relationships. Relationships with clients are either in the area of advocates and champions, or in the form of dissatisfied and disruptive. It is a matter of perspective, mindset and balance.

Free Perfect and Now

Free Perfect and Now

It’s easy to fall into the trap of feeling that our customers want it all. Free, perfect and now. [Yesterday would have been even better!]

Building Playgrounds

Building Playgrounds

I don’t often get to make the rules, to bring my own bats and balls, to invite and control the crowd to be on my side.